Terms of service

All devices sold by 2nds Tech are covered by a limited hardware warranty to ensure customer confidence and product reliability.

Warranty Duration: 6 MONTHS WARRANTY

Warranty Coverage Includes:
• Hardware component failure
• Functional defects under normal usage
• Internal components (CPU, RAM, Storage, Motherboard)

Warranty Exclusions:
• Physical or accidental damage
• Liquid damage
• Unauthorised repairs or modifications
• Software issues caused by third-party installations
• Damage caused by misuse or improper handling

Warranty Claim Process:
1. Contact: Support@2ndstech.com.au
2. Provide Order Number
3. Describe the issue with supporting images/videos if required